Privacy

Privacy policy for the Website www.optiprod.nrw 

Introduction

In this Privacy Policy, the operator of this website, INOSIM Software GmbH, describes its policy regarding the information collected from users who access our website at www.optiprod.nrw ("website") or otherwise provide us with personal information (collectively: "Users").

The competent authority due to the the EU General Data Protection Regulation (GDPR) is the
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia,
Kavalleriestr. 2-4, 40213 Düsseldorf, Germany
Phone: +49 211 38424 0
Fax: +49 211 38424 10

User rights

You have the following rights:
  1. A confirmation of whether and to what extent your personal data is used and processed, and to request access to the personal data stored about you including additional information
  2. To request a copy of the personal data that you have voluntarily provided to us in a structured, common, machine-readable format
  3. To request a correction of the personal data that we have stored about you
  4. To request the deletion of your personal data
  5. To oppose the processing of your personal data by us
  6. To request the restriction of the processing of your personal data through us
  7. To file a complaint with a supervisory authority 
Please note, however, that these rights are not unconditional, but are subject to our own legitimate interests as well as governmental regulations

If you wish to exercise any of the rights listed here or require further information, please contact our data protection officer at
Peter Balling,
INOSIM Software GmbH, Parkring 73,
22949 Ammersbek, Germany
Phone: +49 4532 268946,
Fax: +49 4532 268 947,

Data storage

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our policies. Retention periods will depend on the nature of the data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete obsolete, unused information as soon as possible. We store records of customer personal information, account setup documents, communications and other data in accordance with applicable laws and regulations.

We may correct, complete or remove incomplete or inaccurate information at any time and in our sole discretion.

Basis for data acquisition 

The processing of your personal data (i. e., any data which by reasonable means permits identification of your person "personal data") is carried out on the basis of the laws and regulations applicable in the Federal Republic of Germany, the State of North Rhine-Westphalia and the European Union, in particular the EU General Data Protection Regulation (GDPR). It is necessary to meet our contractual obligations towards you and to enable us to provide you with our services, protect our legitimate interest and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal information as described in this Privacy Policy.

Please read this Privacy Policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users. 

The first category includes non-identifying and non-identifiable user information provided or collected through use of the site ("Non-Personal Information"). We do not know the identity of the user from whom non-personal data was collected. Non-personal information that may be collected includes aggregated usage data and technical data provided by your device, including certain information regarding software and hardware (e. g., browser and operating system used on the device, language setting, access time, etc.). We use this information to improve the functionality of our website. We may also collect information about your activity on the website (e. g., pages viewed, surfing patterns, clicks, actions, etc.). 

The second category includes personal data, i. e., data that can identify an individual or can be identified by appropriate measures. Such data includes:
  • Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e. g. MAC address and UUID) and other data resulting from your activity on the website.
  • Data that you send us when using the contact form on this site, e. g., first and last name, e-mail address or postal address or other information.

How do we receive data about you?

We obtain your personal data from various sources:
  • You provide us with such data voluntarily, for example when registering on our website.
  • We receive such data when you use our website or access it in connection with one of our services.
  • We receive such data from other providers, services and from public registers (for example, data traffic analysis providers).

How is the data used? To whom is the data be passed on?

We do not share user information with third parties except as described in this Privacy Policy.

We use data for the following purposes:
  • To communicate with you (sending notices regarding our services, providing technical information and, if applicable, processing of customer service requests)
  • For information about new updates and services
  • For the marketing of our websites and products (further information under "Marketing")
  • For statistical and analysis purposes which serve to improve the website
  • For transfer and use within the research project presented on this website

In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates and research institutions.

In addition to the purposes mentioned in this Privacy Policy, we may share personal information with our trusted third party service providers located in different jurisdictions around the world for the following reasons:

  • Hosting and operation of our website by 1&1 IONOS SEm Elgendorfer Str. 57, 56410 Montabaur, Germany
  • Provision of our services, including the personalized display of our website
  • Storing and processing of such data on our behalf  
  • Provision of marketing offers and promotional materials in connection with our website and services 
  • Performing of studies, technical diagnoses or analyses
    We may also disclose information if we believe in good faith that this is helpful or appropriate to provide: (i) to comply with any applicable law, regulation, legal process or governmental request; (ii) to enforce our policies (including our Privacy Policy) and, if applicable (iii) investigate, detect, prevent or take action regarding illegal activities or other misconduct, suspected fraud or security issues; (iv) assert or enforce our own legal rights, or defend us against the claims of others; (v) protect the rights, property or safety of ours, our users, your safety or the safety of others; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal claims. 

    Cookies

    We and our partners use cookies to provide appropriate services. This also applies when you visit our website or access our services.

    A "cookie" is a small data package that is assigned to your device when you visit our website by our website. Cookies are useful and can be used for various purposes. This includes, for example, easier navigation between different pages, automatic activation of certain functions, saving of your settings and optimized access to our services. The use of cookies also enables us to collect statistical information about your use of our services.

    This website uses the following types of cookies:

    a. "Session cookies" that ensure normal system use. Session cookies are only stored for a limited time during a session and are deleted from your device when you close your browser.

    b. "Permanent cookies" which are only read by the website and are not deleted when you close the browser window, but are stored on your computer for a certain period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.

    c. "Third party cookies" that are set by other online services that have their own content on the page you visit. These can be, for example, external web analytics companies that record and analyse access to our website.

    Cookies do not contain any personal data that identifies you, but the personal data we store may be linked by us to the data contained in the cookies. You can remove cookies via the settings of your browser.Please note that disabling cookies may limit certain features when using our website.
    The tool we use is based on technology by Snowplow Analytics. The information we collect on the use of our website includes, for example, how often users visit the website or which areas are visited. The tool we use does not collect any personal data and is used by our web hosting provider and service provider exclusively to improve their own services.

    Use of script libraries  (Google Web Fonts)

    To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts ( https://www.google.com/webfonts ) for this website. Google Web Fonts are transferred to your browser's cache, so they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a default font.
    • When calling script or font libraries, a connection to the library operator is automatically established. Theoretically, there is the possibility for this operator to collect data. It is currently not known whether and for what purpose the operators of the respective libraries actually collect data.
    • The privacy policy of the operator of the Google Library is available here: https://www.google.com/policies/privacy.

    Collection of data by third parties

    This policy only covers the use and disclosure of information that we collect from you. If you publish data on other websites or disclose data to third parties on the Internet, other regulations may apply. You should therefore always read the general terms and conditions and data protection regulations carefully when you disclose data.

    This privacy policy does not apply to business practices of companies that are not owned or controlled by us or are not under our control, or to persons other than our officers and employees, including third parties to whom we disclose such information as described in this Privacy Policy.

    How do we protect your data?

    We implement the security measures on this website with great care and protect your data. We use industry standard procedures and policies to protect the information we collect and store and to prevent unauthorized use of such information. We also require third parties to comply with similar security requirements in accordance with this Privacy Policy. Although we take reasonable steps to protect information, we cannot be responsible for the actions of those who have gained unauthorized access to or misuse of our website and we make no explicit or implied warranty that we will be able to prevent such access.

    Transfer of data outside the European Economic Area  

    Please note that some recipients may not be located in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or by legal agreement to ensure an adequate level of data protection.

    Advertising

    When you access our website, we do not place any ads of external providers.

    Marketing

    We may collect your personal information such as your name, email address, phone number, etc. to use it for ourselves or forward it to an external sub-contractor to provide you with promotional materials regarding our services that may be of interest to you. 

    We respect your right to privacy. Therefore, these marketing materials will always give you the opportunity to unsubscribe from further mailings. When you unsubscribe, your email address or phone number will be removed from our marketing distribution lists. 

    Please note that even after you unsubscribe from receiving our marketing emails, we may continue to send you emails with important information that do not include an unsubscribe option. This includes maintenance messages or administrative notifications.

    Company Transaction

    We may disclose information in case of a business transaction (such as the sale of a substantial portion of the business, a merger, consolidation or asset sale). If any of the above occurs, the purchaser or the relevant company will assume the rights and obligations set forth in this Privacy Policy.

    Minors

    The protection of the data of children and young people is very important, especially in the online sector. This website is not designed for and is not directed at children. Nevertheless, all contents of this website meet the legal requirements of the protection of children and young people. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she can contact info@inosim.com or phone +49 231 97 00 250.

    Updates or changes to this privacy policy

    We reserve the right to change or review this privacy policy from time to time. You can find the date of the current version under "Last modified on". Your continued use of the platform after the posting of such changes on our website means your acceptance of such changes to the privacy policy and shall be deemed to be your consent to the changed terms.

    You can reach us as follows

    If you have general questions about the website, the information we collect about you or the use of this information, please contact:
    Dr. Christian Sonntag,
    INOSIM Software GmbH, Joseph-von-Fraunhofer-Str. 20,
    44227 Dortmund, Germany
    Phone: +49 231 97 00 250
    Fax: +49 231 97 00 251


    Last modified on 1/23/2020
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